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Shipping Policy

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Shipping Policy

Free Shipping in the UK and EU Mainland

Enjoy free shipping on all orders over £100 within the UK and EU Mainland. We typically ship orders within 2-5 business days. Once shipped, most ground deliveries take approximately 4-10 business days. Please note that some delays, such as those caused by weather conditions or address errors, may be beyond our control.

You’ll receive tracking details for your order once it’s dispatched, which can be easily monitored on the DPD website. If your country isn’t listed, feel free to contact us for a competitive delivery quote. In case an item is out of stock, we’ll notify you within 24 hours of placing your order.

Efficient Delivery Process

On the day of dispatch, you’ll receive an email notification. Your goods will be sent via the reputable courier service, DPD, and should arrive between 9 am and 5 pm on business days (excluding weekends and holidays). If you’re not available, the courier will leave a card with their contact details so you can arrange a convenient delivery date.

Please keep in mind that we cannot deliver to PO box addresses. Upon receiving your order, please promptly check for any shortages or discrepancies within 3 working days and notify us accordingly. For next working day delivery, please allow at least 3 days and get in touch with us for more details. Saturday deliveries are possible, but additional charges may apply based on the size and number of boxes. If you haven’t received your goods within the expected timeframe, please don’t hesitate to contact us.

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